Professional History

Director

Quaint Consulting

CTRM Consulting and Business Analysis.

Support and Business Analyst

Anglo American

Providing vital IT application support and business analysis for commodity trading and mining logistics operations.

• Ensured high availability and system optimization of business-critical systems for global operations.
• Collaborated closely with cross-functional development teams to analyze requirements and test production releases.
• Assisted key stakeholders with application workflows, system enhancements, and technical troubleshooting.

Business Analyst

bp

Delivered business analysis and technical systems support within energy trading environments.

• Gathered requirements and drafted specifications to optimize energy trading workflows and platforms.
• Supported functional validation and post-go-live configurations for data interface scripts.
• Assisted business teams with systems monitoring, data profiling, and release coordination.

Senior Consultant & Energy Consultant

Allegro Development Corp.

Provided implementation consulting, configuration support, and business analysis for Allegro ETRM (Energy Trading and Risk Management) software deployments.

• Senior Consultant (Jan 2016 – Sep 2019): Led client implementation streams, gathered functional specs, and configured core trading models.
• Energy Consultant (Jan 2015 – Jan 2016): Monitored production setups, resolved configurations, and supported system integrations.
• Configured complex physical and financial trade classes, settlement logics, and risk valuation reports.

Career Break

Travelling & Volunteering

Took a personal hiatus to focus on self-development, language learning (French), painting, and international travel.

• Completed marine surveys and seahorse population monitoring as a volunteer in Koh Rong Samloem, Cambodia.
• Participated in community projects helping build a local village school and organizing beach cleanups.

Business Systems Analyst & App Support

RWE

Progressed through multiple analytical and technical support roles within confirmations, static data, and settlements.

• Business Systems Analyst (Sep 2010 – Aug 2013): Led requirement gathering, process mapping (AS-IS/TO-BE), functional specifications, and UAT support for confirmations systems (power, gas, physical oil).
• Applications Support Analyst (Sep 2008 – Sep 2010): Conducted production systems troubleshooting, script updates, and monitoring.
• Back Office Operator (Aug 2006 – Aug 2008): Managed gas, power, and oil confirmations and static data setup.